Agreed. They could become an amazing conduit for innovation if they switched their pricing model to being subscription-based by account, or per-user within the account.
Either way, it needs to be a flat fee. The per-minute price point sucks because because for webapps, they would need to pass that cost on directly to the customers, and it would be variable, and customers would never pay it.
Imagine if your application was some sort of dialer app, and you wanted to use twilio for transcription. To connect, users click on a number in your app, twilio dials you, then dials the contact you are calling. That's cool, but if you have a customer doing that 10 hours a day all day, there's no way they would pay $.06/minute for that. No way.
Twilio, you listening? Get a subscription-based pricing model now and watch as the flood gates open!
That and the price is pretty high for per-minute usage. Anyone doing anything "for real" would probably want lower cost over ease of development. Right now their prices are probably 30x more expensive than your standard voip termination company.
Either way, it needs to be a flat fee. The per-minute price point sucks because because for webapps, they would need to pass that cost on directly to the customers, and it would be variable, and customers would never pay it.
Imagine if your application was some sort of dialer app, and you wanted to use twilio for transcription. To connect, users click on a number in your app, twilio dials you, then dials the contact you are calling. That's cool, but if you have a customer doing that 10 hours a day all day, there's no way they would pay $.06/minute for that. No way.
Twilio, you listening? Get a subscription-based pricing model now and watch as the flood gates open!