Are younkt from the UK or US? I know for a fact that both countries have funded great work in accessibility and web design when setting the standards for federal government websites.
Yes, but that's at the federal level, where the economies of scale are better. Most towns contract out their websites and don't have capability. Paying Uber is cheaper than paying software engineers.
Hmm, I feel like my experience on US websites has ranged from "decent but not great" (https://www.irs.gov) to "basically terrible" (trying to sign up for a healthcare plan a while ago).
I do get the sense our government used to be much more competent overall, and I think it's an interesting question how we can get that back.
