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> Honestly, all Atlassian products have terrible UI. JIRA is just as bad.

The individual UIs are not that bad. The problem is that people tend to use not only e.g. JIRA, but also Confluence, or more. And then the (massive) differences between their products in UX appear.

As a sysadmin, there's one thing that really annoys me: all that Atlassian stuff is written in Java (which means: on every problem one has to dig through pages after pages of Java stacktraces), and it eats resources like nothing else. GitLab got better in the recent versions, but it also had its fair share of interesting problems with memory leaks.

Oh, and both don't support MySQL (Atlassian does, but very limited) - which is bad if nearly everything else is MySQL and you already have a MySQL DBA.



> The individual UIs are not that bad.

I've still gotta disagree. Jira's UI is horribly inconsistent and haphazard. Some actions are buttons, some are links, some are hidden until you mouse over, everything feels like it was just tacked on wherever there was (or really wasn't) free space. It's probably the worst UI in a modern, commercial web application that I've encountered.


It's pretty bad, but the list of contenders in "worst UI" is quite large.

It feels like they took some Photoshop files from a designer and gave it to their dev team and said "make this, I don't want to hear any complaints."


but it's agile, so it has to be good.




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