Sorry if my previous message came across a bit harsh. I've been reading Chaos Monkeys lately and the author's style of writing is starting to rub off on me. I think we are indeed in agreement. As industry professionals, we do have the power to influence change. Not through wishful thinking or promises of good behavior, but by working to put in place certification/market-based systems that act as a check on bad corporate behavior. I hope we can start making progress towards those ends.