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You're right that I would present the same way.

I just get frustrated being told what I want, being upsold, and being made to feel as if I don't know what I'm talking about when in fact I probably know a lot more than the sales person who has probably never used the device in question the way I've described I will be using it.

I understand that the general case is better serviced this way, but for someone who walks in knowing the part numbers they want, the added friction is a turn off.

I personally avoid going to Apple stores because of how hard it is to actually buy stuff there. Even grabbing a simple USB key off the shelf is incredibly hard to pay for when the cashiers are all hiding in a sea of other people.



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