If only... Coordinated botnet attack against our service that started some hours ago but fortunately we have been able to mitigate it through number of means and return service to users
(Cofounder here) The app is fullstack typescript react application with custom realtime sync engine for instant updates and offline readiness. Our cofounder did a talk about our sync few years back: https://youtu.be/WxK11RsLqp4?t=2171
The app works both in the browser and we also distribute it with Electron wrapper for macOS and Windows, but it's essentially the same experience.
Linear founder here. As you pointed out issue tracking and project management tools can get easily out of control if concepts get overcomplicated etc. I can't really say of the other tools but we tried to build Linear to be simple and really fast, and adopt to your needs as your grow (e.g. enable more advanced features as you need them).
Linear is free to use for a modest issue count so it's pretty low key to try it out for a project with your team if you want to compare it. And if you end up switching, we have open source import scripts available: https://github.com/linearapp/linear-import If you end up trying us out and need help organizing your team, feel free to contact me jori@linear.app
This shouldn't be the case. Would you mind sharing screenshots of the link you're pressing, preferably with video to hello@ our domain? We'll investigate. In the meantime, you can signup/login here: https://linear.app/login
On browser detection, we need to look at Edge. I don't think we updated the list in a while (we support all evergreen browsers).
Not yet but we had few people hacking on our GraphQL API already so hopefully we'll get there soon. Integrating into your existing workflow is one of the design cornerstones for us, we don't want to waste anyone's time.
Thanks, we'll be updating our ToS soon and addressing this feedback. We take user privacy and security extremely seriously (many of us worked at Coinbase) and would never expose anything without your consent. I think this clause was for potentially opting into public sharing but it's not something we do.
We wanted to make the product free for smaller teams to get started without worrying about who to invite. We only count active issue to the limit, and once you're done with them, you can archive them. And yes, we do have support for all users and priority support (faster response times) for paying users. We want to build a long lasting sustainable business and charging for the product is big part of it.
Just some feedback, but I would consider doing a free tier for open source projects which would get your the coverage and in turn the adoption you need. You need to win developers over who in turn influence tool procurements.
Just to be clear, I wasn't suggesting you should have a better free plan, I was wondering why you have one at all. Free users are expensive and a hassle and I'm skeptical that you'll acquire a lot of paying customers that way. I can't claim to have any idea about the inner workings of this market, though I've spent a lot of time looking at the options in this space. There are plenty of free options for those without the cash to pay $8/user/month. Your free plan isn't particularly compelling.
I imagine the free plan also doubles as a trial for a paid subscription. Moving issue trackers can be a hassle, so having unlimited time to test out the workflow and features for a small team or project makes good sense, and if you decide to switch it should be easy enough to upgrade.
Yes, we're a small team and as we're building Linear for both the web and desktop, it was the obvious choice at least at this stage. It's essentially the same app and experience on both but desktop provides better notifications and faster "in and out" of the app experience - it's important for us that Linear is there when you need it and doesn't get on the way.
