>We've been a customer for 2 years, surely they could pick up the phone and call us.
I don't understand that reasoning from customers to be honest. That right there, throws away the $5 and $10 plans. Having some one trying to contact a customer, just because their credit card expired, cost more than the actual hosting.
Top tier service does comes from companies with $5 a month plans. I'm sorry it just doesn't.
I don't understand that reasoning from customers to be honest. That right there, throws away the $5 and $10 plans. Having some one trying to contact a customer, just because their credit card expired, cost more than the actual hosting.
Top tier service does comes from companies with $5 a month plans. I'm sorry it just doesn't.